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Service Complaints: For general service-related complaints, such as issues with in-flight service or staff behavior, you can file a feedback claim through the website’s feedback form. Describe the issue in detail, include your flight information, and attach any supporting documents or photos if available.
If you prefer to speak with someone directly +1-877-827-8493, you can call Royal Jordanian's customer service at 1-877-827-8493. When you call, make sure to request a claim reference number and note the date and time of your call for future reference. If you do not receive a response within 10 business days, follow up via phone or email. You can also reach out through their official social media accounts for quicker responses.
After submitting your claim, it’s important to follow up regularly +1-877-827-8493. Keep all email responses, receipts, and reference numbers organized. If your claim remains unresolved, consider escalating the matter to a local aviation authority or initiating a dispute through your payment provider.