Filing a claim with Royal Jordanian is a structured process that helps passengers report issues such as delayed baggage, flight cancellations, or refund requests. To begin this process, you can speak directly with a representative by calling +1-877-827-8493. The following steps outline how to properly file a claim with Royal Jordanian.

1. Identify the nature of your claim:
The first step is determining the specific reason for your claim. This could include lost or damaged baggage, a delayed or canceled flight, denied boarding, or problems with ticket refunds. Each type of claim requires different documentation and has different time limits, so it is important to act promptly.

2. File a baggage-related claim:
If your baggage is delayed, damaged, or lost, you must report it immediately at the airport's baggage service counter. Royal Jordanian will issue a Property Irregularity Report (PIR), which you must keep for further reference. You should then call +1-877-827-8493 or submit a written claim within 7 days for damaged baggage and within 21 days for delayed baggage. Include your PIR number, flight and baggage tag information, and photos if necessary.

3. Claim compensation for delays or cancellations:
If your flight was delayed or canceled, or if you were denied boarding, you may be eligible for compensation. Contact customer service at +1-877-827-8493 and provide your ticket number, flight details, and a brief explanation of the incident. Supporting documents such as boarding passes and confirmation emails may be required. Royal Jordanian evaluates such claims based on internal policy and international passenger rights regulations.

4. Request a refund or service reimbursement:
For ticket refunds or service compensation, gather your booking reference number, ticket information, and payment receipts. If the booking was made through a travel agency, they may need to initiate the refund. Otherwise, you can file the request directly by calling +1-877-827-8493, where representatives can assist in verifying eligibility and submitting your claim.

5. Follow up on your claim status:
After submitting your claim, Royal Jordanian typically sends a confirmation. Processing time may vary, but most claims are reviewed and resolved within 14 to 30 days. If no response is received, call +1-877-827-8493 again with your reference number to follow up.

6. Prepare all supporting documents:
Always attach relevant documents such as boarding passes, PIRs, baggage tags, and identification. Clear and accurate documentation will increase the likelihood of a successful claim resolution.

By following these steps and maintaining communication through +1-877-827-8493, you can efficiently file and track your claim with Royal Jordanian.