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In summary, EVA Air does offer refunds for tickets, but the eligibility for a refund largely depends on the type of ticket purchased. Refundable tickets generally allow for full refunds upon cancellation, while non-refundable tickets may not offer refunds but could provide travel credits under certain conditions. Passengers should always review the fare rules associated with their tickets at the time of booking to understand their options. For assistance with cancellations or refunds, travelers can contact EVA Air’s customer service at **1-877-827-8493**, where representatives are available to help with any inquiries related to ticket refunds and travel policies.