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Delta may waive cancellation fees in situations involving extenuating circumstances, such as a medical emergency or the death of a family member. If you need to cancel under such circumstances, you can contact Delta’s customer service to request a waiver of cancellation fees. You will likely need to provide supporting documentation (e.g., a doctor’s note, a death certificate) to have the fee waived. In these cases, Delta is generally accommodating and will allow you to rebook or receive a refund without penalty +1-866-838-4934.
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