Yes, you can cancel United Airlines flights and potentially receive a refund, but the amount refunded and eligibility depend largely on the type of ticket you purchased and the timing of your cancellation. United Airlines has different cancellation policies for refundable and non-refundable fares, and understanding these policies is key to managing your booking effectively. If you are unsure about your refund rights or want personalized assistance, contacting United Airlines customer service is recommended.

One of the most important policies is the 24-hour risk-free cancellation window. United allows passengers to cancel their reservation within 24 hours of booking and receive a full refund, provided the booking was made at least seven days before the scheduled departure date. This policy applies to all ticket types, including non-refundable fares, giving travelers a chance to change plans without penalty shortly after purchasing their tickets.

If you have a refundable ticket, you can cancel your flight at any time before departure and get a full refund credited back to your original payment method. These tickets are more expensive but offer flexibility to passengers who might need to adjust their travel dates or plans. Refunds for refundable tickets typically process within 7 to 10 business days.

For passengers holding non-refundable tickets, cash refunds are generally not available after the 24-hour cancellation window. Instead, when you cancel a non-refundable ticket, United usually provides a travel credit for the value of the ticket, minus any cancellation fees. This credit can be used toward future travel with United and usually expires 12 months after the original ticket purchase date. While this isn’t a cash refund, it still allows you to use the ticket’s value for later flights.

Exceptions exist for certain situations where refunds might be granted on non-refundable tickets. These include emergencies like serious illness, death in the family, or military service obligations. In such cases, you will likely need to provide documentation, and contacting United Airlines customer support will be essential to discuss your circumstances and begin the refund process.

If United cancels your flight due to operational issues, such as mechanical problems or crew availability, you are entitled to a full refund regardless of your ticket type. The airline will also offer to rebook you on the next available flight without extra charge. If you prefer not to accept the alternative flight, you can request a refund instead.

When cancellations happen because of factors outside the airline’s control—such as severe weather or air traffic delays—United is not required to pay compensation. However, they will still provide rebooking options or refunds if you choose not to travel.

For passengers using United’s frequent flyer program, MileagePlus miles used to book award tickets are typically returned to the account if the flight is canceled. Taxes and fees are also refunded when applicable.

You can manage cancellations and refund requests through United’s website or app. For more complex issues or urgent questions, calling United Airlines customer service will connect you to a representative who can assist you in finding the best solution for your situation.